Privacy Policy

Who We Are

Our website is operated by a professional moving company serving Columbus, Dayton, and communities throughout Central and Southwest Ohio.

Our website address is: https://journeymenmoving.com.

We provide moving and relocation services for customers throughout the Columbus and Dayton areas, including residential and commercial moves, local relocations, and other moving-related services.

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Information We Collect

When you contact us through our website, request a moving estimate, submit a form, or otherwise communicate with us, we may collect information such as your name, phone number, email address, moving addresses, requested moving date, and details about your move.

This information helps us respond to inquiries, provide estimates, schedule services, communicate with customers, and improve our moving services throughout Columbus, Dayton, and surrounding Ohio communities.

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Website Comments

If visitors are able to leave comments on our website, we may collect the information provided in the comment form, along with the visitor's IP address and browser user-agent information to help detect spam and protect our website.

An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you use the service. The Gravatar privacy policy is available at https://automattic.com/privacy/.

Once a comment is approved, your profile picture may be publicly visible alongside your comment.

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Media Uploads

If you upload images to our website, please avoid uploading images that contain embedded location information, including EXIF GPS data.

Visitors may be able to download images published on the website and potentially access location information contained within those files.

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Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember user preferences, understand website usage, and improve the experience for visitors looking for moving services in Columbus, Dayton, and surrounding areas.

Cookies may also be used by third-party services that operate on our website, including analytics, advertising, security, and website optimization services.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

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Embedded Content From External Websites

Pages on our website may include embedded content, such as videos, images, maps, reviews, or other materials from third-party websites.

Embedded content from other websites may function as if you visited the third-party website directly. These websites may collect information about you, use cookies, employ tracking technologies, or monitor your interaction with their content.

Third-party websites may have their own privacy policies and terms, which we encourage you to review.

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Microsoft Clarity

We may use Microsoft Clarity and Microsoft Advertising to better understand how visitors interact with our website.

These services may collect information through cookies and other tracking technologies, including behavioral information, heatmaps, and session recordings. This information helps us understand which pages and features are useful, improve our website, identify potential security or usability issues, and support advertising activities.

For additional information about how Microsoft collects and uses information, please review Microsoft's privacy statement.

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How We Use Your Information

Information collected through our website may be used to:

• Respond to moving inquiries and requests for estimates.
• Contact you regarding your requested moving services.
• Schedule and coordinate moving services.
• Provide information about our services and availability.
• Improve our website and customer experience.
• Communicate with customers regarding appointments or services.
• Protect our website against spam, fraud, and security threats.
• Analyze website traffic and visitor behavior.
• Comply with applicable legal and regulatory requirements.

We do not sell your personal information simply because you request a moving estimate or contact us through our website.

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Sharing Your Information

We may share information with service providers and business partners who help us operate our website, communicate with customers, process inquiries, provide analytics, prevent fraud, or deliver requested services.

We may also disclose information when reasonably necessary to comply with applicable law, legal proceedings, governmental requests, or to protect our rights, customers, employees, or business.

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Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business and customer records, resolve disputes, comply with legal obligations, prevent fraud, and maintain the security of our website and systems.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

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Your Rights Regarding Your Data

Depending on applicable law, you may have rights regarding the personal information we maintain about you.

You may contact us to request information about the personal data we have collected from you, request correction of inaccurate information, or request deletion of personal information where legally applicable.

Certain information may need to be retained for legitimate business, administrative, legal, tax, accounting, or security purposes.

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Where Your Data Is Sent

Information submitted through our website may be processed by third-party services that help us operate our website, communicate with customers, provide analytics, detect spam, prevent fraud, and manage inquiries.

Visitor comments, where applicable, may be processed through automated spam-detection services.

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Moving Estimates and Service Requests

Submitting a form or requesting an estimate through our website does not necessarily create a binding agreement for moving services.

Moving services, pricing, scheduling, availability, and other terms may be subject to confirmation by our company and may be governed by a separate estimate, service agreement, or other applicable documentation.

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Columbus, Dayton, and Ohio Service Area

Our website is intended to provide information about moving services available in Columbus, Dayton, and surrounding Ohio communities.

Availability, pricing, and service areas may vary depending on the location, moving requirements, date, size of the move, and other circumstances.

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Changes to This Policy

We may update this Privacy Policy and Terms & Conditions from time to time to reflect changes to our services, website, technology, or applicable legal requirements.

Any updates will be posted on this page with the revised policy.

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Contact Us

If you have questions about this Privacy Policy, our website, or how your information is handled, please contact our team through the contact information provided on our website.